Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) applications announced by Microsoft in July 2016 and released on November 1, 2016. The entire customer base can use any new solution that Microsoft deploys under the Dynamics 365 umbrella. Tech for Social Good partners with nonprofits, to rethink transformation through the power of the Microsoft ecosystem. There are editions available: a Business Edition which includes a Financials application, based on the project code-named 'Madeira', and an Enterprise Edition which comprises several CRM applications (field service, sales, project service automation, and customer service). Dynamics 365 unifies customer relationship management (CRM) and enterprise resource … Shift from being reactive to proactive with continuous business and customer insights that guide you to faster results. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Virtual workshops and training; … All registered. Dynamics 365 Supply Chain Management - Streamline planning, production, stock, warehouse, and transportation . Dynamics 365 is simply an alternative way to license and utilise business applications, albeit one with significant additional functions. Take contextual information into every conversation and enable personalized interactions through a 360-degree view of donor and volunteer engagements. Artificial intelligence tools can be used to identify consumer behaviour patterns and trends which can then provide predictive data. Automate project planning, resources scheduling, time and cost management, and service analytics in an all-in-one package. While CRM focuses on the customer, ERPs focus on the business itself and how it operates. The Nonprofit Accelerator extends the Common Data Model and includes sample apps, sample data, dashboards and documentation. There are editions available: a Business Edition which includes a Financials application, based on the project code-named 'Madeira', and an Enterprise Edition which comprises several CRM applications (field service, sales, project service automation, and customer service). Not only does operate on cloud-based architecture help with real-time tracking of changes in data, but it is also an excellent way to bring more control and standardisation to the system since all inputs and generated outputs will be stored in the same place. It is, in fact, a collection of apps that function as an integrated whole under the same name. Quickly build and share low-code apps or leverage template apps built by Microsoft. With the help of Power Apps and Dynamics 365, this nonprofit provides support for people with disabilities to make independent, rewarding living more accessible to all.